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2005-2007 Winner of the Austin Pets Directory's "Most Awesome-ist Dog Walker"         2005 Winner "Most Awesome-ist Pet Sitter"

Holiday Policies___________________________________________________

 

 

 

HOLIDAYS

Please note the holidays are our busiest time of the year. We have to plan our schedules far in advance to assure all of the visits are covered.

For Thanksgiving pet care:

  • All reservation requests made after 10/15, will incur a 1 time $10 schedule rearranging fee.

  • All reservation requests made after 10/31, will incur a $20 fee.

  • All reservation requests made after 11/7, will incur a $30 fee, if we’re even still available.

  • All reservation requests made after 11/14, will incur a $40 fee, if we’re even still available.

For the December holidays:

  • All reservation requests made after 11/15, will incur a $10 schedule rearranging fee.

  • All reservation requests made after 12/1, will incur a $20 fee.

  • All reservation requests made after 12/7, will incur a $30 fee, if we’re even still available.

  • All reservation requests made after 12/14, will incur a $40 fee, if we’re even still available.

If any changes are made to your booking (adding/changing/removing 3 or more visits), the fee will apply according to when the changes are made.

  • Cancellations during Holidays:

      • 0-72 hours prior to any holiday service: Payment for 3 full days required

      • 72+ hours prior to any service: No penalties & leftover visits will be credited toward future trip

    There are no refunds if you return early from your trip, since we have already scheduled this time for you. However, we can either continue the job or issue a credit for future use. Credits are valid for one year from the date of issue.

 

 

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